Post relacionados con el tag: citizen

septiembre 28, 2009
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When Twitter is *dangerous*

from GovLoop by Paul Canning

17% of Twitter users vs. 12% of non-Twitter social media users had accessed social media from a washroom or toilet

New Crowd Science survey And how many are male and missing their aim? 11% of Twitter users admitted to accessing social media while driving in the preceding 30 days, compared to only 5% of other social media users (my emphasis)

To be reminded of the consequences of this very bad behaviour see my past post Texting + driving = death.

Twice as many Twitter users as non-Twitter social media users (8% to 4%) had accessed any social media from a theater during a movie or live performance (during the preceding 30 days).

Nearly three times as many Twitter users as other social media users have accessed social media from restaurants (31% vs. 12%) Can I say ‘potential violent reaction’? 41% of Twitter users prefer to contact friends via social media rather than telephone, compared with 25% of non-Twitter social media users, and 11% (vs. only 6% of those not using Twitter) actually prefer social media over face-to-face contacts.

Dying a lonely death? 14% of Twitter users said they have revealed things about themselves in social media that they wouldn’t under any other circumstances. Then again, 8% admitted to “frequently stretching” the truth about themselves online.

Nearly twice as many Twitter users than non-Twitter social media users say they update Twitter during work hours. Putting your job/career/marriage in jeopardy? What are we doing to ourselves people!?!

HT: WebPro News Reblog this post [with Zemanta]


Categoria: social media | Tags: , ,
septiembre 24, 2009
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Presupuesto

El diario Los Angeles Times lanzo una aplicacion para balancear el presupuesto del estado, proponiendole a los ciudadanos que la cosa no es tan simple como parece.

http://www.latimes.com/news/local/la-statebudget-fl,0,95571.htmlstory

Try your hand at closing California’s budget shortfall, now estimated at $26.3 billion. It’s not easy, but it can be done. Cut spending, raise taxes and/or borrow to get the state out of the red. For each choice — drawn from proposals from across the political spectrum — we’ve tried to give some sense of the effects. As you craft your proposal, the Deficit Meter will show your progress.

State budget balancer

Try your hand at closing CaliforniaÂ’s budget shortfall, now estimated at $26.3 billion. ItÂ’s not easy, but it can be done. Cut spending, raise taxes and/or borrow to get the state out of the red. For each choice — drawn from proposals from across the political spectrum — weÂ’ve tried to give some sense of the effects. As you craft your proposal, the Deficit Meter will show your progress.


Categoria: Los Angeles, Medios, social media | Tags: , , , , ,
septiembre 24, 2009
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Honolulu Cuts Costs With First All-Digital Election in the U.S.

via GovTech

In May 2009, the city and county of Honolulu tried a different approach for electing members of its Neighborhood Boards. Instead of e-voting machines, residents voted either online or by phone. No paper ballots were available. The all-digital election — which may be the first of its type in the United States — didn’t come about because the government sought to advance technology. The move was driven by a more pedestrian reason: budget cuts.

Read More @ http://www.govtech.com/gt/articles/726837?utm_source=rss&utm_medium=link


Categoria: Honolulu | Tags: , , ,
septiembre 24, 2009
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VanTrash

Nunca mas te vas a olvidar de sacar la basura, la Ciudad de Vancouver ahora tiene una especie de Calendar que le recuerda a los vecinos cuando sacar la basura y en que horario… la idea es muy buena, sobretodo para ayudar a ordenar y dejar limpia la ciudad.

http://vantrash.ca/


Categoria: Vancouver | Tags: , , ,
septiembre 24, 2009
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Feeding back citizen experience

via Digigov
September 18th, 2009
David Pullinger

I’ve been pondering on what kind of online feedback would best help improve our public services.  Of course, government already has it in some places – on NHS Choices, through third parties such as Patient Opinion, and for many local government services (that’s where I live).

The citizen might give a description and rating of an experience (just like restaurant and hotel reviews), an observation note (low hanging trees over pathways, abandoned cars) or photographs with GPS reference.  What we lack is any kind of consistency.

  • How might the citizen expect to do it?
  • Where would they find where they could give such feedback?
  • What kinds of descriptions and information will be required?
  • Are they hampered by yet another interface, or are there similarities to make the feedback process familiar?

There are a number of approaches:

  • Set a common framework, so that when feedback mechanisms are implemented, people can learn what to expect
  • Adopt some leading examples and copy across the different public sector websites
  • Setup a few Web Services that deliver the feedback functionality to many different websites, so that users have the same experience wherever they go.

We not only hinder the citizen in their ease of reporting (thereby potentially adding to their distress or preventing them from complimenting the service), we also lose something much more valuable – the ability to analyse where small changes across public services could result in maximum effect.

Those are systemic aspects that are not visible because believed specific, until some grunt work is done on the feedback in a comprehensive way.  For example people’s experience of hospitals may  be coloured by the difficulty or ease of getting there, or delays in responding to enquiries may be a generic response within certain organisations, rather than team specific.  We don’t get that kind of information unless we start to listen to citizens in a more comprehensive way about their experiences of public services.

So how can we best do that online?


Categoria: London, social media | Tags: , ,
septiembre 23, 2009
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myPublicServices

http://mypublicservices.eventbrite.com

A national conference about citizen engagement with public services online

What’s it all about?

The web has already transformed the way we book a holiday, buy a camera, and share the snaps. Whole sectors – media, music, finance, publishing – are being turned upside down. But where is the impact on our public services? Why (with a few notable exceptions) are they still so top-down, so inflexible, so hard-to-reach? In sum, so last century?

This conference is about how that can – and already is – changing. It is about how the traditional public sector values of fairness, solidarity and equality are meeting the new networked values of participation, transparency and usability to create new services or add to old ones.

The web has created a new digital gift economy in which everyone can be a contributor and new kinds of public service are becoming possible.

It won’t all be top-down any more (and neither will this conference). We won’t be defined any longer just by what we need from the services we rely on, but also by what we have to give, and how we each can contribute to making our public services better.

This conference is about all that and more. There will be plenty of new ideas – but also plenty of practical examples of how people are already using the extraordinary gift of the web to improve, extend or challenge our public services to be the best they can be.


Categoria: London | Tags: , , ,
septiembre 23, 2009
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Atención Ciudadana – Campaña Subtes 2009


Desde Atención Ciudadana nos pasaron todos los anuncios que están saliendo en el subte, y nosotros armamos un compiladito y los pusimos todos juntos.

Las tres vías para conectarse con la ciudad:

* El 147 (nuevo número unificado del que hablamos ayer)
* Los CGPCs
* El portal de la ciudad: www.buenosaires.gob.ar
via: Aire y Luz


Categoria: Buenos Aires | Tags: , , ,
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